About training

During this workshop, senior civil servants will receive a set of skills and tools to effectively manage change. The workshop program includes situational analysis, complex problem analysis and discussing the psychology of employee behavior during the process of instituting change.

The workshop concludes with a master class and an interactive case/situation modeling of the stages of instituting specific reforms. An outline is provided of the role of the manager as a leader who stimulates and motivates, as opposed to being simply a manager.

Workshop location and duration

Each workshop takes place in the School of Senior Civil Service and lasts two days, from 09:30 to 17:00. Find out when the next workshop takes place here.

Trainers

Kateryna Koss

Kateryna Koss is a consultant and trainer in the Ukrainian offices of the Hay Group, a global management consulting company with 85 offices in 47 countries. Her main professional focus is on improving business management systems, evaluating and developing the potential of top managers, and providing individual coaching.

Roman Kobets

Roman Kobets focuses professionally on developing and implementing communicative programs to support the institution of reform. One of the most recent projects that he was involved in was instituting the system of independent testing for graduates of public schools by the Ministry of Education of Ukraine, where he was responsible for the content.

Olexandr Savruk

Olexandr Savruk is a Managing partner at Strategic Consulting Group since 1995.

• PhD, presenter at many international conferences in Europe and North America. For more than 11 years has been managing consulting projects implementing comprehensive changes in international and Ukrainian companies

• Founder and director of Management.com.ua, a web portal for management practitioners, as well as the Internet project "Vision"

• Teaches courses at SCG:

• Strategic Idea in Business
• Business Process Management: Principles and Practice
• Reengineering Business Processes at the Strategic Level
• Strategic Modeling of Business Processes
• Strategic Change Management

• Also teaches at KMBS:

• Philosophy of Business (co-taught)
• Business-process Management (core and elective courses)
• Change Management
• "Quality Assurance in Health Care Management" (School of Public Health)

• Member of the Ukrainian Association of Management Consultants.

Agenda

Day One

09.30 - 10.00 Official Opening10.00 - 10.30 Introductions

Course objectives

10.30 - 11.00 Overview of Public Administration Reforms

Organisational Structures

11.00 - 11.30 Stages of Change

11.30 - 12.30 Key success factors of Change

Case Study Briefing

12.30 - 13.30 Lunch

13.30 - 15.00 Analysis of problematical situations

Case study exercise

15.00 - 17.00 Managing resistance - psychological approach

Day Two

09.30 - 10.30 Managing "change projects"

10.30 - 11.00 Complete case study and presentation of results

11.00 - 13.15 Change management game

Lessons learnt Personal feedback

Trainers feedback

13.15 - 14.15 Lunch

14.15 - 15.45 Master Class

15.45 - 17.00 Course review

For any questions regarding our workshops or for additional information, contact our training managers:

This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Manager, Department of Training Events
Tel.: + 38 (044) 279 2926,
e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Consultant, Department of Training Events
Tel.: +38 (044) 279 2951,
e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it